Job Details

Student Records Assistant

  • Department: Student Services
  • Location: Williamson Campus
  • Job Type: Full Time
  • Position Information:
  • Salary:

Examples of Duties / Knowledge & Skills

Classified PG 2 $33,787/annual (minimum) Full-time with Benefits Campus: Williamson Responsibilities: Coordinate work processes within the student records department regarding the maintenance, dissemination, processing, and confidentiality of student record information. Prepare, update, and maintain student permanent records, which include personal and academic information, academic transcripts, enrollment verifications, and diplomas. Host the college’s online student services platform and provide customer service to internal and external customers. Ensure compliance with college policies and state and federal regulations.

Minimum Qualifications & Requirements

Requirements: Associate’s degree in a related field, plus 6-12 months of related experience working with students, faculty, the general public, student records, and computers. Knowledge and frequent use of technology, including but not limited to word processing, spreadsheets, email, and online meeting platforms/video conferencing tools, are preferred. Must have a strong commitment to excellent customer service, demonstrating a people-first attitude, patience to communicate with various interdisciplinary teams and users, attentiveness, creativity, and resourcefulness. Must have excellent communication skills, both oral and written. Must have the ability to manage multiple tasks simultaneously and meet deadlines. Strong organizational skills are required along with attention to detail. Must demonstrate knowledge of computers and recordkeeping, a broad understanding of the business of education, the ability to adapt to an ever-changing environment, and the ability to learn and apply federal and state laws and all institutional policies and procedures.

Supplemental Information

Application Process: · Application deadline is Thursday, December 19, 2024. · Only applicants who have submitted all required documents and who meet minimum qualifications will be considered. · Applications available at any campus location or call (304) 792-7445 or by e-mail to susan.ross@southernwv.edu · Visit our web page at https://careers.southernwv.edu to apply online. · Submit application, cover letter, resume, and copies of certifications/licensure(s) and college transcript(s) to: Southern West Virginia Community and Technical College Attention: Human Resources 100 College Drive, Logan, WV 25601

Job Overview

  • Posted date : Dec 5 2024
  • Location : Williamson Campus
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Disclaimer

Southern West Virginia Community and Technical College is an Equal Opportunity/Affirmative Action Institution and does not discriminate based on race, sex, gender identity, pregnancy, sexual orientation, age, disability, veteran status, religion, color, or age in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. This nondiscrimination policy also applies to all education programs, to admission, to employment, and to other related activities covered under Title IX, which prohibits sex discrimination in higher education. Southern will take steps to ensure that a lack of English language skills will not be a barrier to admission and participation in the college’s CTC offerings. Auxiliary aids and services are available upon request to individuals with disabilities. Southern West Virginia Community and Technical College also neither affiliates with nor grants recognition to any individual, group, or organization having policies that discriminate on the basis of race, ethnicity, sex, color, creed, gender, religion, age, sexual orientation or gender orientation or expression, physical or mental disability, marital or family status, pregnancy, genetic information, veteran status, service in the uniformed services, ancestry, or national origin. Inquiries regarding compliance with any state or federal nondiscrimination law may be addressed to Affirmative Action Officer, Ms. Debbie C. Dingess, Chief Human Resources Officer, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7408; Title IX Coordinator, Mr. Darrell Taylor, Chief Student Services Coordinator, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7432; or Section 504 Coordinator, Ms. Dianna Toler, Director of Student Success, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7315. TTY 304-792-7054